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#Level method map pdf how to#
#Level method map pdf software#

Never overrun - much better to respect people’s time and schedule a follow-up session.

If discussion is getting blocked on a specific area, ‘park’ the problem and come back to it later or in the next session.

Have a prepared set of topics to cover and specific questions.

Use the Noun-Verb method to help keep the questioning structured and focused. Then move onto the major steps involved (the Activities) and finally, fill in the detail of what is produced by each of the Activities (these are the Deliverables). The Business Analyst (BA) is responsible for creating a comfortable, focused environment where the necessary information can be gathered through direct questioning of a small sample of the people that perform the process.īegin by defining the scope of the process to be captured (the start and end points). This process mapping technique is used when the content of the process map is likely to be relatively straightforward, so only a small sample of those that perform the process are required to be involved in its definition. Individual Staff or Small Group Interviews Now let's look at each of the 6 process mapping techniques in turn.

#Level method map pdf how to#

The methods will be explained along with some tips on how to document a business process. In many cases a combination of several of the above is required to obtain the required degree of accuracy.Įach of the different process mapping methods has its own strengths and weaknesses and particular relevance in specific circumstances. The approach you employ will be depend heavily on the size of your organisation, team culture, resources available and good old personal preference. Through import/use of existing process documentation.

Through analysis of existing documentation.Through facilitated discovery workshops.Through individual staff or small group interviews.The 6 main methods for creating process maps are: The focus of this article is squarely on the second aspect exploring 6 different methods for capturing the process content. The other is capturing the content of the processes - what is actually done - and often this is the much harder part.

#Level method map pdf software#

One is using a process mapping software tool to create process maps and - provided that you pick the right software - this is the easier part. There are two distinct aspects to process mapping.